Car Gear Shift

Automotive

Our work spans a wide range of stakeholders, including consumers, fleet managers and business decision-makers, as well as OEMs and mobility providers. 

Across this landscape, we support projects focused on EV adoption journeys and barriers (for both consumers and fleets), brand positioning within a changing mobility ecosystem, and the evolving role of in-car experience and connected technology. We also explore purchase and ownership journeys, helping brands better understand how decisions unfold over time.

We bring a deep understanding of how people make complex decisions about brands, models and propulsion choices—balancing rational considerations with emotional drivers, identity and aspiration. This is grounded in decades of qualitative research with car owners, considerers, dealer principals and sales teams, in homes, dealerships and on the road, capturing the lived experience of automotive ownership.

As the automotive category evolves, we see the convergence of electrification, digital experience and new ownership models reshaping both expectations and behaviour. At the same time, brands are navigating increasing complexity – from shifting competitive dynamics to changing consumer priorities and regulatory pressures.

Our unerring aim is to provide insights that underpin compelling creative campaigns, build product, portfolio and brand confidence, and help our clients identify opportunity and shape future-facing strategies.